Important Announcement

Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans

As announced in September 2024, Indiana University Health Plans has been acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana, including IU Health Plans Commercial employer-sponsored and Medicare Advantage businesses. More information is available here.

IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership. The plan you selected during the Annual Enrollment Period (AEP) will continue in 2025. Any terms or provisions communicated as part of a renewal or new enrollment will remain in effect for the entirety of the year 2025. If you made no change to your plan during AEP or otherwise, you will remain in your 2024 plan with updated 2025 benefits. Visit the Tools & Resources section of our website or log in to your Member Portal for details about your 2025 plan.

With questions or for assistance, please continue to call 800.455.9776 (TTY/TDD 711) from 8 am – 8 pm, Monday – Friday to speak with a Member Advocate. Language assistance is available. You may also send a secure message via Member Portal.

H7220_IUHS04_C

If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 800.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.

Important Announcement

Anthem Blue Cross and Blue Shield Parent Company has Acquired Indiana University Health Plans

As announced in September 2024, Indiana University Health Plans has been acquired by Elevance Health, the parent company of Anthem Blue Cross and Blue Shield in Indiana, including IU Health Plans Commercial employer-sponsored and Medicare Advantage businesses. More information is available here.

IU Health Plans Medicare Advantage member’s coverage will not change in 2025 due to the change in ownership. The plan you selected during the Annual Enrollment Period (AEP) will continue in 2025. Any terms or provisions communicated as part of a renewal or new enrollment will remain in effect for the entirety of the year 2025. If you made no change to your plan during AEP or otherwise, you will remain in your 2024 plan with updated 2025 benefits. Visit the Tools & Resources section of our website or log in to your Member Portal for details about your 2025 plan.

With questions or for assistance, please continue to call 800.455.9776 (TTY/TDD 711) from 8 am – 8 pm, Monday – Friday to speak with a Member Advocate. Language assistance is available. You may also send a secure message via Member Portal.

H7220_IUHS04_C

If you are a member of an IU Health Plans employer-sponsored plan, your employer will inform you of any changes to your health insurance benefits. Log in to the Member Portal for details about your 2025 plan. If you have questions, please call 800.895.5828 (TTY/TDD 711) from 7 am – 7 pm, Monday – Friday. Language assistance is available.

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Contact Us

Contact Us

At IU Health Plans, we’re available to address all of your questions in a timely and efficient manner.

Corporate Office

950 N Meridian St., Suite 400 Indianapolis, IN 46204

IU Health Corporate Location

Employer-Provided - Customer Solutions

Phone: 866.895.5975 or 866.895.5828  Email: iuhmembersvcs@IUHealth.org
7 am – 7 pm ET, Monday – Friday


Medicare Advantage - Customer Solutions

Phone: 800.455.9776 or 317.963.9700
TTY/TDD: 800.743.3333 or 711          Email: IUHPMedicare@IUHealth.org
Oct. 1 – March 31: 8 am – 8 pm, seven days a week
April 1 – Sept. 30: 8 am – 8 pm, Monday – Friday


Provider Services

7 am – 7 pm ET, Monday – Friday

Commercial
Phone: 866.895.5980 or 866.895.5835 

Medicare Advantage
Phone: 866.218.1524 or 317.963.9920